Effective Date: November 28, 2024
At Noelix, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase from our website.
1. Information We Collect
When you visit our website, we may collect the following types of information:
1.1 Personal Information
- Name, email address, billing and shipping address, phone number, and payment information (e.g., credit card details).
- Any additional details you provide, such as information shared through forms or customer support inquiries.
1.2 Automatically Collected Information
- Device information, such as IP address, browser type, and operating system.
- Browsing activity, including pages visited, time spent on the website, and referring URLs.
2. How We Use Your Information
We use the information collected in the following ways:
- To process transactions: To fulfill orders, arrange shipping, and provide invoices or order confirmations.
- To improve our website: To analyze usage trends and enhance the user experience.
- For marketing purposes: To send promotional emails, newsletters, and special offers (with your consent).
- To comply with legal obligations: To prevent fraud and comply with applicable laws and regulations.
3. Sharing Your Information
We do not sell your personal information. However, we may share your data with trusted third parties, including:
- Service providers: Payment processors, shipping partners, and email marketing tools.
- Compliance with the law: To comply with legal requests or enforce our terms and policies.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to provide a better browsing experience. These technologies help us:
- Recognize your device and preferences.
- Track website performance and visitor activity.
You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your browsing experience.
5. Your Rights
If you are a resident of certain regions, such as the European Economic Area (EEA), you have the following rights:
- Access and correction: Request access to the personal information we hold about you and correct any inaccuracies.
- Data portability: Request a copy of your personal information in a portable format.
- Erasure: Request that we delete your personal information, subject to legal or contractual obligations.
To exercise your rights, please contact us at support@noelix.com.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Please review this policy periodically for updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: support@noelix.com
- Phone: +258 865576475
- Address: 123 Orchard Road, Singapore, 238883